Managed Desktop Support
Productivity in today's office relies heavily on users having easy and reliable access to the appropriate software applications and the relevant data. When a desktop PC or laptop fails, employee productivity plummets. Maintaining and supporting desktops, however, can be a very time consuming and costly process for a small company, particularly where users are distributed across different locations.
One of the key services that Red Mosquito provides is our Desktop Support Service. Based at our Network Operations Centre in Glasgow our team of experienced engineers operates as your IT Department to provide fast effective IT support to your end users by phone, by remote access or on-site. We have the depth of knowledge and experience required to manage, support and repair any PC, laptop or Mac computer.
With fast response times, quick fix turnarounds and flexible hours of cover we aim to meet the needs of your organisation and your users first time and every time. Our priority is to keep your users operational and productive allowing you to focus on what's important to you.
The essence of our service is our ability to prevent problems occurring by constant monitoring of your equipment and timely intervention when something is about to go wrong. Our remote monitoring and management systems constantly monitor the health of your PCs and laptops allowing us to manage Windows updates, anti-virus and web content via our managed services while monitoring their important vital signs. We aim to fix issues before they cost you downtime.
Get in touch today to discover what Red Mosquito Desktop Support can do for your business. Call 0141 348 7950 or send us an email.
Service provided was excellent as always, thank you very much - hugely appreciated.
Colin M, CEO, SPAEN